Young Person's Guarantee is designed to be used by as many people as possible. The text should be clear and simple to understand. You should be able to:

  • Zoom in up to 300% without problems
  • Navigate most of the website using just a keyboard 
  • Navigate most of the website using speech recognition software
  • Use most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver) 
  • All videos hosted on the site have been transcribed and subtitled - and are available within the video player by pressing the CC button

Site display

This site is designed to work with most browsers. To see our site at its best, we recommend you use the latest versions of ChromeFirefox or Edge

There’s support available to make your computer, mobile phone and tablet easier to use – this includes zooming, changing contrast and text and much more:

Screen readers

We do most of our testing using Chrome Vox, Voiceover JAWS and NVDA. These are the screen readers we recommend that you use.

How to request content in an accessible format

If you need information in a different format contact us and tell us: 

  • The web address (URL) of the content
  • Your name and email address
  • The format you need, for example, audio CD, braille, BSL or large print, accessible PDF

 

PDFs and other documents

Many documents are not accessible in a number of ways. We are focussing on discontinuing new content appearing in inaccessible formats such as PDFs.

How we test our websites

Our websites are audited annually for compliance with the Web Content Accessibility Guidelines V2.1 level A and level AA, and these tests have been carried out internally.

We conduct extensive in-house testing when developing new tools and content including JAWS, NVDA, Chrome Vox.

We continually prioritise changes required to improve the accessibility of our websites.

    Reporting accessibility problems with this website

    If you find any problems that are not listed on this page or you think we’re not meeting the accessibility requirements, contact us.

    Enforcement procedure

    If you contact us with a complaint and you’re not happy with our response contact the Equality Advisory and Support Service (EASS).

    The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

    Technical information about this website’s accessibility

    SDS is committed to making our websites accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018​​​​​​.